Handling Operator Tasks Error Messages

This section describes how to handle common Operator Tasks error conditions.

Message

Situation

Do the following...

Access denied to command group

You have no authorizations to send commands belonging to a certain command group specified in the template.

  • Delete the target that generates the error and assign a target for which you have appropriate authorizations.
  • Ask another operator with appropriate authorizations to start the task.

Access denied to event command

You have no authorizations to send a certain set of events commands.

Access denied to property

You have no authorizations to view a certain property.

No access rights

You have no authorizations to access certain properties or commands.

Unable to check access rights

The access rights cannot be read.

  • See your system administrator.

Command currently disabled

The command is currently disabled.

  • Wait until the command becomes enabled.

Command provider not running

A system component (for example, a driver) is not running.

  • Wait until the command provider is running again.

Command provider timeout

A system component (for example, a driver) did not respond within a certain timeout.

  • Wait until the command provider responds.

Invalid parameters

The template contains invalid parameters.

  • Ask someone who has appropriate authorizations to handle the configuration file to check and fix the template configuration.

Missing parameters

One or more parameters are missing in the template.

Parameters out of range

One or more parameters have out of range values.

Wrong type parameters

One or more parameters have wrong type values.

Property not found

The property does not exist.

Command alias not found

The alias does not exist.

Command name not found

The template contains:

  • Invalid property
  • Invalid command name

Or

  • A command is not defined for a certain object.

No commands available

Command nor found

Execution error

Any other error different from what described for the errors above.

  • Ask someone who has appropriate authorizations to view the logs to analyze and fix the issue.

Generic error