Handling Operator Tasks

Information

NOTE:
The following operation is available only if you have appropriate user authorizations.

 

Do the appropriate procedure depending on how the operator task was set.

Handle a Task Without Revert Action
  • The revert action was not set in the operator tasks template. This means that, when you save a new task or you edit an existing task, the revert setting cannot be edited in the Tasks tab and the following message is displayed: No revert commands.
  1. In the Operator Tasks list, select and start the wanted task. See Starting Operator Tasks.
  • The validation profile is checked. Depending on this profile, the appropriate data is required.
  • The commands access authorizations are checked.
    - If at least one command cannot be executed, the task will not start and its status remains Idle.
    - If all the commands can be executed, the task status becomes Executing commands. In this status you can also terminate the commands execution (see Aborting Operator Tasks).
  • When the task status is Executing commands and the commands are executed:
    - If all the commands fail, the task status becomes Failed.
    - If at least one command fails, the task status becomes Running with exception.
  • If all the commands are executed successfully, the task status becomes Running.
  1. If the task status is Failed, you can only do one of the following:
  1. If the task status is Running (or Running with exception) until the timer expires, you can only do one of the following:
  • Modify the countdown timer.
  • When the countdown timer expires, the conditions are checked and an event is generated. In particular:
    - If the conditions are met, the task status becomes Ready to be closed.
    - If the conditions are not met, the task status becomes Expired.
  1. If the task status is Ready to be closed or Expired, you can only do one of the following:
  • Manually satisfy the conditions by executing the commands from the Operation tab.
  • Modify the expiration time (if the task status is Expired) with the task being restarted.
  1. When the task status is Closed, you can only do one of the following:

 

Handle a Task With Manual Revert Action
  • The manual revert action was set in the operator tasks template. This means that, when you create a new task, the Manual revert option is selected by default in the Tasks tab.
  1. In the Operator Tasks list, select and start the wanted task. See Starting Operator Tasks.
  • The validation profile is checked. Depending on this profile, the appropriate data is required.
  • The commands access authorizations are checked.
    - If at least one command cannot be executed, the task will not start and its status remains Idle.
    - If all the commands can be executed, the task status becomes Executing commands. In this status you can also terminate the commands execution (see Aborting Operator Tasks).
  • A check is done on the authorizations to execute the commands (both initial commands and the revert action).
  • When the task status is Executing commands and the commands are executed:
    - If all the commands fail, the task status becomes Failed.
    - If at least one command fails, the task status becomes Running with exception.
  • When all the commands are executed successfully, the task status becomes Running.
  1. If the task status is Failed, you can only do one of the following:
  1. If the task status is Running (or Running with exception) until the timer expires, you can only do one of the following:
  • Modify the countdown timer.
  • When the countdown timer expires, the conditions are checked and an event is generated. In particular:
    - If the conditions are met, the task status becomes Ready to be closed.
    - If the conditions are not met, the task status becomes Expired.
  1. If the task status is Ready to be closed or Expired, you can only do one of the following:
  • Manually satisfy the conditions by executing the commands from the Operation tab.
  • Modify the expiration time with the task being restarted. (From Step 1 since another operator can do this operation.)
  1. When the task status is Closed, you can only do one of the following:

 

Handle a Task With Automatic Revert Action
  • The automatic revert action was set in the operator tasks template. This means that, when you create a new task, the Automatic revert option is selected by default in the Tasks tab.
  1. In the Operator Tasks list, select and start the wanted task. See Starting Operator Tasks.
  • A check is done on the authorization to execute the task with automatic revert. If you are not granted such authorization, a message box will inform you that the revert command can only be executed manually.
  • The validation profile is checked. Depending on this profile, the appropriate data is required. If the validation profile is higher than Enabled (o Four Eyes), a message box informs you of the manual revert action.
  • A check is done on the authorizations to execute the commands (both on the initial commands and on the revert action).
    - If at least one command cannot be executed, the task will not start and its status remains Idle.
    - If all the commands can be executed, the task status becomes Executing commands.
    NOTE: In this status you can also terminate the commands execution (see Aborting Operator Tasks).
  • When the task status is Executing commands and the commands are executed:
    - If all the commands fail, the task status becomes Failed.
    - If at least one command fails, the task status becomes Running with exception.
  • When all the commands are executed successfully, the task status becomes Running.
  1. If the task status is Failed, you can only do one of the following:
  1. If the task status is Running (or Running with exception) until the timer expires, you can only do one of the following:
  • Modify the countdown timer.
  • When the countdown timer expires, the revert command is executed automatically.
  • The task status becomes Reverting Commands. In this status you can also terminate the commands execution (see Aborting Operator Tasks).
  1. When the conditions are verified or when the countdown timer expires, the task status becomes Ready to be closed or Expired. At this point, you can only do one of the following:
  • Manually satisfy the conditions by executing the commands from the Operation tab.
  • Modify the expiration time with the task being restarted. (From Step 1 since another operator can do this operation.)
  1. When the task status is Closed, you can only do one of the following:

 

NOTICE
Forcing Manual Revert

When the revert mode is automatic, a manual revert is forced in the following cases:
- The operator who started the task does not have the authorization to execute tasks that have the automatic revert.
- The operator who started the task has the authorizations for executing tasks with automatic revert but one or more task targets have a validation profile (higher than Enabled or Four Eyes) that requires a password (more than the operator’s comment).